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Terms And Conditions

1 - Payment information

  • The first 60-minute trial lesson is free of charge and will be arranged for an appropriate time for both the tutor and the client.
  • If the client is happy to continue with tuition after the initial trial session, payment is due monthly in advance via direct bank transfer. The bank details will be given after the client wishes to proceed.
  • All invoices should be settled at least 24 hours prior to the first session for which invoicing applies.

2 - Commitment

  • A minimum of 4 months commitment with Stellar Studies Tuition is required to see the child’s progression.

3 - Termination of tuition

    (a) This agreement may be ended by mutual consent at any time, 
     or
    (b) Either signatory to this Agreement may terminate the Agreement by giving notice in writing to the other signatory at least one month in advance, except in the first month where two lessons notice must be given by either party.

4 - Notice period

    (a) This agreement may be ended by mutual consent at any time, 
     or
    (b) Either signatory to this Agreement may terminate the Agreement by giving notice in writing to the other signatory at least one month in advance, except in the first month where two lessons notice must be given by either party.

5 - Lesson Cancellation

  • To cancel a scheduled lesson, please give notice at least 24 hours in advance. Failure to provide at least 24 hours’ notice will result in the time being invoiced, apart from where there has been a genuine emergency.
  • If a cancellation is made with more than 24 hours’ notice, an alternative tuition time will be offered. The client must accept that it may not always be possible to accommodate rescheduling of lessons in which case the lesson will be missed, and no invoice will be given in respect to the session.
  • Cancellation with less than 24 hours’ notice due to student illness will be invoiced.
  • Cancellation with less than 24 hours’ notice due to tutor illness will not be invoiced, but the opportunity for a session at a mutually convenient alternative time will be arranged as soon as possible.
  • Cancellations with more than 24 hours’ notice on either side will not be invoiced.

6 - Make-up Lesson

  • If the tutor is unable to give a scheduled lesson, an alternative time will be offered where possible.
  • If the student is unable to attend a scheduled lesson, every effort will be made to provide a make-up lesson, if proper notice is given as stated above.

7 - Lateness

  • Lessons will start at their scheduled time. If a student is late, the time will not be made up. Where lessons start after their scheduled time due to tutor lateness, the time will be made up.
  • Student lateness more than 15 minutes will result in a cancelled lesson. The lesson fees and travel charges (if applicable) will not be refunded, and there will be no make-up lesson scheduled.

8 - Lesson requirements

  • Students should bring the following items to every lesson: notebooks/paper, literary texts (if applicable), printouts of extracts or articles (if able) and other appropriate stationary.
  • Students should come to each lesson with any homework set by the tutor, completed and be ready to discuss what they are working on.

9 - Limitation of liability

  • While the tutor will endeavour to ensure the student makes satisfactory progress, this cannot be guaranteed, and neither the tutor, nor Stellar Studies Tuition can be held accountable for the academic success or otherwise of the student.
  • To the maximum extent permitted by law, neither the tutor, nor Stellar Studies Tuition accept liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the tutor’s or Stellar Studies Tuition services or any errors or omissions in the content of the tutor’s learning.